NewTek Expands Professional Video Product Support with ProTek℠ Program

Posted in Broadcast Engineering on December 16th, 2011 7:47 am by admin

NewTek Expands Professional Video Product Support with ProTek℠ Program
(San Antonio, Texas–December 1, 2011) NewTek has expanded its customer service program to include ProTek℠, a tiered support plan for the TriCaster™ line of portable live production systems and 3Play™ line of instant replay devices. ProTek Care℠ is a cost-effective way for professional video customers to protect their investment in NewTek equipment, with extended support hours, immediate access to support, quicker guaranteed repair turnaround, faster shipping, guaranteed timely email response, and advance or next day exchanges. ProTek Elite℠, available only through qualified NewTek Elite Partners, adds more benefits, with product loaners and local product expertise.

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